This website is run by The Crown Estate, the data controller, who is committed to the protection of your privacy. All personal information given to us through this website will only be held and used in accordance with this policy, the Privacy and Electronic Communications (E.C. Directive) Regulations 2003 and the Data Protection Act 1998.
Information automatically collected and stored
We will not collect any personal information about you except where it is specifically and knowingly provided by you, for instance if you request information from us, fill in an online form or provide feedback on the website.
When personal information is collected, it may be used by us to process and fulfil requests for information or to help us to develop or personalise the website to make it more useful to you. If you complete a form on this website, you will be told why and how we will process the personal information you submit before you submit it.
Use of emails
If you send us an email (e.g. to request information or provide feedback on website content), the information you provide will be used to help us gather the information requested and to respond to your message.
The Crown Estate scans emails, using automated monitoring techniques, for malicious software and unsuitable material.
Links to other websites
We will try to provide you with links to high quality, reputable websites which we think will be of interest and relevance to you. However, please note that such third party websites are not under our control and we do not contribute to the content of such websites. We cannot accept responsibility for any issues arising in connection with the third party’s use of your data, the website content or the services offered to you by these websites.
Your personal data is protected in the UK by the Data Protection Act 1998. Under this Act, we will process personal data we hold about you in a fair and lawful manner and will keep it secure from unauthorised access by third parties.
Your personal data may have to be disclosed if we are required by law or as a result of a lawful request by a governmental or law enforcement authority.
If you would like to complain to The Crown Estate, please refer to our complaints page for our complaints process.
Cookies are text files sent to your computer and used by your web browser to store information. The cookies we use allow your browser to remember whether you’ve visited our site before and what your preferences are.
How to refuse or withdraw consent
Although the cookies we use on this website are quite harmless and do not reveal your identity, not everyone wishes to have text files downloaded onto their computer or mobile device. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functionality on this website.
There is also a very useful website explaining how to control your interaction with cookies – please visit this site for more information:
The BBC website also has a clear and comprehensive section explaining what they do and how they work. Please be aware that this section is aimed at users of their website, which employs more cookies than our own.
Cookies on our website
On this website we use only a small number of cookies. They are:
|Name||Owner||Lifespan||What does it do?|
|BC_BANDWIDTH||Third party||Session||This stores the bandwidth of a user’s computer or mobile device.|
|tcecookie||First party||6 months||This stores acknowledgement of cookies notification.|
|PREF||Third party||2 years||This stores a user’s basic preferences, such as that the user wants search results in English, no more than 10 results on a given page, or has implemented a SafeSearch setting to filter out content.|
|_tmid||Third party||10 years||Tracking from Brightcove video. This is used for user analytics. Identifies unique viewers and new viewers.|
|__utmv||Third party||2 years||This is used for user-custom variables in Google analytics.|
|__utma||Third party||2 years||This stores each user’s amount of visits and the time of the first visit, previous visit and current visit.|
|__utmb||Third party||2 years||This stores how long a user stays on the site – when a visit starts and approximately ends.|
|__utmc||Third party||Session||This stores how long a user stays on the site – when a visit starts and approximately ends.|
|__utmz||Third party||6 months||This stores where a visitor came from (e.g. search engine, search keyword, referral link).|